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REASONABLE ADJUSTMENTS TRAINING

The duty everyone has heard of, and almost nobody applies correctly.

Training built on the Equality Act, recent case law and what tribunals have actually decided. So your managers stop guessing and your organisation stops carrying avoidable risk.

Delivered across the NHS, government, defence and global brands. Built around the Which Means What™ and EEES™ frameworks.

WHY THIS IS DIFFERENT?

Most adjustment training stops at the law. That's where the problems start.

Managers can recite that adjustments must be reasonable. What they can't do is work out whether this request, from this person, in this role, is one of them. So they delay, apply a generic list, or say yes to everything and quietly resent it.

We teach the legal framework properly, then hand over a repeatable method for applying it.

Delegates work through real tribunal decisions and leave able to justify a yes or a no.

No "I ask, I get" framing. No adjustment wish-lists. Support that removes disadvantage without disadvantaging the business.

CHOOSE YOUR AUDIENCE 

Three sessions, three very different jobs to do.

Understanding reasonable adjustments

Half day

The Foundation. What adjustments are, what they aren't and why that matters to both side.

The definition of disability under Section 6 of the Equality Act 2010

What "reasonable" actually means in law and in practice

The 3 main duties and why many adjustments cross more than one

Why a reasonable adjustment doesn't require disclosure or diagnosis

Why low-cost changes usually make the biggest difference

Managers, HR and decision-makers

Full day, with case study deep dives

For the people stuck between policy, budget and a person waiting for an answer.

Equality Act Sections 6, 15, 23 and 27 applied to real decisions

Tribunal cases, what was decided and what it means for you

Access to Work and working with Occupational Health

Assessing what is proportionate, effective and sustainable

The common failures: delay, one-size-fits-all, and cost blind spots

Employees and teams

60 - 90 minutes

Adjustments can benefit anyone at any time. But many people are afraid to ask.

 

This session explains what they are, what they are for and what they are not for.

Why someone may need an adjustment

What we do and don't need to share to be able to ask

How to explain what you need without getting clinical

The difference between fairness, equality and equity

LEARNING FROM REAL CASES

Real tribunal decisions, explained in plain English.

Case law is where the theory meets reality, and it's the part delegates remember. We use recent published tribunal decisions, summarised by legal professionals, to show what actually happened and what could have been done differently.

WHAT WE COVER

 

Each case is worked through as a story rather than a legal argument. What the employee asked for.

 

What the employer did, or didn't do, and when. What the tribunal decided and the reasoning behind it.

Then the question that matters most to your delegates: at which point could a different decision have changed the outcome?

Cases are refreshed regularly, so the examples reflect current decisions rather than the same three cases every provider uses.

WHAT THIS ISN'T
 

This is training, not legal advice, and we're clear about that in the room.

Matt is a neurodiversity specialist, not a solicitor.

 

Case summaries come from legal professionals, and the sessions are designed to build understanding and better decision-making, not to replace advice on your specific situation.

 

Where a case is genuinely borderline, the right answer we teach is "get advice", and we say so.

Both tools are taught in the HR and manager sessions, with scenarios delegates work through in the room.

PRACTICAL DETAILS

How it runs.

Formats

Live online, in person across the UK and internationally, LMS micro-modules for large-scale rollout*

Durations

60 to 90 minute sessions, half day, full day with case study deep dives

Audiences

HR professionals, line managers, DEI teams, occupational health and compliance, union representatives, whole teams

Legal Approach 

Content reviewed against current case law before every delivery

Tailoring

Your own policies reviewed and incorporated into sessions. Live scenarios can be worked into the session after consultation

Fees

Book a call to discuss fees and terms

TRUSTED BY

Organisations that have already done this work.

TESTIMONIALS

Another fantastic training session with Matt and Think Neurodiversity, exploring Reasonable Adjustments in the Workplace, key takeaways from case law, and using frameworks for line managers to have strong and productive conversations.

Kelly Roberts, HR Caseworker, UK Ministry of Defence

Tell us where adjustments are getting stuck.

Every session starts with a consultation, so the case studies are ones your teams recognise.

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