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Mediation and workplace needs assessments

When training isn't the answer, because the situation is already live.

Specialist neurodiversity assessments, mediation and advice for organisations dealing with a real person, a real problem, and a decision that can't wait for the next training date.

Reports delivered within 14 days.

WHY ORGANISATIONS CALL

Occupational Health is valuable. It's often not specific enough.

A general OH assessment will tell you someone is fit for work with adjustments. But unless the assessor is neurodivergent often people feel the reports don't quite fit. They are also a moment in time, the can't tell you what may change, overnight, over the weekend or without warning.

That gap is where grievances form. The employee feels unheard, the manager has a report they can't act on, and the same conversation repeats until someone escalates it.

These services are built for that gap: specialist neurodivergence insight, delivered fast, written in language a manager can use without a translator.

THREE WAYS TO GET SUPPORT

Which one answers the questions you have now?

Workplace needs assessment and report

Half day on site, report within 14 days

From £450

For when you need to know what's actually going on, and what to do about it, in writing.

  • Observation and 1:1 time with the employee in their real workplace

  • Discussion with the line manager and team for context

  • Written report with clear, specific recommendations

  • Equality Act 2010 context and practical next steps

  • Tailored solutions, not a generic adjustments list

Professional mediation

1 hour sessions, single or series

£150 per hour, plus travel if in person

For when a working relationship has broken down and both sides have stopped hearing each other.

  • Neutral, impartial facilitation with both parties heard

  • Surfacing where communication differences are driving the conflict

  • Focused on solutions rather than fault

  • Confidential, with a written summary of agreed actions if requested

Neuroinclusion support call

1 hour, video call

£150 per session, no obligation to book more

For when you need to think out loud with someone who has seen this before.

  • Sense-check whether a process is genuinely neuroinclusive

  • Plan a difficult conversation before you have it

  • Understand your responsibilities under the Equality Act

  • Explore alternative explanations for what looks like conduct or capability

  • Advice only, designed to leave you able to act

THE ASSESSMENT PROCESS

What actually happens and when in a workplace needs assessment

Most organisations want to know how disruptive this is before they commit. It's half a day on site and a report a week later.

01

Observation and 1:1 time:

 

Time spent discussing the employees role, challenges and concerns. If possible observing the working environment.  If working from home time spent online to understand the challenges.

03

Report within 14 days:

 

Specific recommendations, the legal context under the Equality Act 2010, and practical implementation steps written for the people who have to carry them out.

02

Context from the people around them:

 

Discussion with the line manager and, where useful, the team. Adjustments that ignore the surrounding roles tend not to survive.

PRACTICAL DETAILS

How it runs.

Delivery

In person, online, or by phone depending on the service

Turnaround

Assessment reports delivered within 14 days of the site visit

Who it's for

HR and People teams, managers and leaders, DEI leads, and individuals who need help identifying what adjustments would help

Confidentiality

All mediation and support sessions handled confidentially

Travel

Charged separately for in-person work outside the West Midlands

Fees

Book a call to discuss fees and terms

Tell us what's happening. We'll help you  pick the service that's right.

No obligation, and no attempt to sell you training you don't need.

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